How Can I Contact Mobile Link Customer Support?

This article explains how Mobile Link customers can contact support by email, phone in the United States or Canada, or through the Mobile Link app. It also directs customers to the Generac Product Assistant and Mobile Link troubleshooting resources for common questions, helping them find answers quickly or connect with the Mobile Link support team when additional assistance is needed.

  • Sep 10, 2026
  • Knowledge

Title
How Can I Contact Mobile Link Customer Support?
URL Name
How-can-I-contact-Mobile-Link-Customer-Support

Public Answer

Contacting Mobile Link support

For quick answers to common Mobile Link questions, use the Generac Product Assistant.

Note: Visit the Mobile Link troubleshooting and support page to find articles that address common questions and issues.

Ways to contact the Mobile Link support team

The Mobile Link support site provides manuals, how-to guides, videos, and other self-service resources. Use one of the following options when assistance from a Mobile Link support representative is needed.

Email

Phone

Mobile Link app

Support contact information is also available on the Help & support page in the Mobile Link app.

1. From the Mobile Link app home screen, tap the Menu icon in the lower-right corner.
2. Under the Help section, tap Help & support.

Mobile Link Help and support menu

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