How to create and manage scheduled charging sessions with the Generac EV Charging app?

The Generac EV Charging app enables users to control and manage scheduled charging sessions for the charger through Wi-Fi or Bluetooth. Users need to ensure the app and charger are running the latest software version. The steps to create, modify, or delete a scheduled charging session are explained, and troubleshooting for unresolved issues is provided.

  • Aug 29, 2024
  • Knowledge

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How to create and manage scheduled charging sessions with the Generac EV Charging app?
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How-to-create-and-manage-scheduled-charging-sessions-with-the-Generac-EV-Charging-app

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Create and manage scheduled charging sessions with the Generac EV Charging App

You can manage scheduled charging sessions for your charger with the Generac EV Charging app anytime, while close to your charger using Bluetooth or remotely through Wi-Fi.

1. Create a scheduled charging session

1. To ensure that the steps below run smoothly, please ensure that your charger and app are running the latest version available (you can check the app version in your Play Store or App Store).
2. Log in to the Generac EV Charging app.
3. Select your charger from the list.
4. Ensure you stay in your charger’s Bluetooth range and wait until the Bluetooth connection between the app and the charger is established.
5. Tap "Add schedule."
6. Define the start/end times, the day(s) and the occurrence(s) the scheduled charging session should occur. Tap Add schedule to validate.
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Your schedule is now created. If you connect your car and a scheduled charge is active, your charger’s LED will blink in turquoise and start charging. 

Remember, if your charger is locked when you connect your EV, the scheduled charging session will not be able to start.

(Remote control) If you need to create your schedule while you are away from your charger, it must be connected to the Internet.

2. Delete a scheduled charging session

1. Once connected to the Generac EV Charging app, select your charger from the list.
2. Wait until the Bluetooth or Wi-Fi connection is established.
3. Tap “Upcoming schedule“.
4. Select the scheduled charge you want to delete.
5. Tap “DELETE” at the bottom of the screen and validate your choice in the confirmation pop-up that appears.
 

3. How to modify a scheduled charging session

1. Once connected to the Generac EV Charging app, select your charger from the list.
2. Wait until the Bluetooth or Wi-Fi connection is established.
3. Tap “Upcoming schedule“.
4. Select the scheduled charge you want to modify.
5. You can directly manage the date/time of your scheduled charge.
6. Tap “SAVE” to keep the changes.

FAQs

Will my scheduled charge start even if I connect my EV later?
Yes, the scheduled charge will start automatically as long as you plug your EV during the time range of a programmed charge, regardless of the scheduled charge’s starting time.
Can I have several charges scheduled by other users and myself?
Yes, if you share your charger with other people, you will all be able to see and schedule charges for the charger.
Will a scheduled charge start if my charger is locked?
No, your charger must be unlocked to allow a scheduled charge to start. Be sure to unlock your charger before!

Troubleshooting

Do you have a charge scheduled in your app that won’t start? Typically, this particular problem can be resolved following our EV Charger Troubleshooting Guide.

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