Is the receptacle (outlet) on the generator powered without the generator running?
This article explains that some pre-2016 Guardian-series home standby generators had an external power outlet that only becomes energized when the generator is running. Users should never plug anything into that receptacle while starting or shutting down the generator, and it must not be used during the automatic exercise cycle. The external connection box—and its outlet—were eliminated on models manufactured from 2016 onward.