Why Does My Generator Show "Attention Required" In Mobile Link?

The Attention Required message indicates the generator is been switched off. To resolve this issue, set the generator back to auto by pressing the AUTO button. Contact a certified service dealer if setting the generator to auto causes additional issues.

  • Sep 11, 2024
  • Knowledge

Title
Why Does My Generator Show "Attention Required" In Mobile Link?
URL Name
Why-Does-My-Generator-Show-Attention-Required-In-Mobile-Link

Public Answer

Attention Required status in Mobile Link

The Attention required message indicates the generator is been switched off. To resolve this issue, set the generator back to auto by pressing the AUTO button, or reference the How Do I Put My Home Standby Generator Into Auto Mode? article for detailed instructions.

If a fuel monitor is registered and connected to your account, then the Attention required message may indicate that the fuel level is low.

Contact a certified service dealer if setting the generator to auto causes additional issues. See the How Can I Find a Generac Service Dealer in My Area? for more information.

Attention Required message in the Mobile Link mobile app: 

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Attention Required message in the Mobile Link web app (app.mobilelinkgen.com)

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