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This article helps customers find support for a Generac product recall when they cannot locate an Independent Authorized Service Dealer, or IASD, using the dealer locator. It explains that the recall assistance form is a last-resort option, lists the required information, and sets the expectation that the Generac support team will follow...
Learn how to submit Generac feedback, leave a dealer review, write a product review, recognize a customer support agent, or request new features in the Mobile Link for Generators app. Dealer reviews can be left on the Dealer Locator, product reviews on generac.com, agent feedback via survey or contact form, and app feature requests...
Information about recalls and safety campaigns can be found at https://www.generac.com/about-us/product-recall-notifications