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How do I find my generator's Wi-Fi SSID or "'MLG" network name?

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How do I find my generator's Wi-Fi SSID or "'MLG" network name?
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How do I find my generator's Wi-Fi SSID or "'MLG" network name?

This article provides a step-by-step guide for locating your generator's Wi-Fi SSID, which is sometimes necessary when troubleshooting network and connection issues with Generac's support team. 
 

Environment

This article applies to air-cooled home standby generators 2018 - present with onboard Wi-Fi devices.

 

What is the generator SSID?

Service Set Identifier, or SSID, is the unique name of a Wi-Fi network you see when you look for available networks on your phone or computer. It's what you click on to connect to a specific wireless network. 

The generator broadcasts it's own temporary Wi-Fi network during the Mobile Link Wi-Fi connection process. The name (SSID) of this network will begin with MLG####. This temporary network will allow the homeowner to connect to the generator. By connecting to the generator's temporary Wi-Fi network, the homeowner can then pair the generato's Wi-Fi device with the your home Wi-Fi network.

 

Why do I need to know my generator's SSID?

You typically do not need to check your SSID from the control panel during normal Wi-Fi setup. The procedure in this article is often used when troubleshooting with Generac support. Generac support can use this MLG name and home Wi-Fi SSID name (the network you connect to for all your home devices) to look up your account and confirm MAC address information. This is often done to ensure the correct generator has been connected to your account. 

To perform a typical Wi-Fi setup, see: How do I connect my generator to a home Wi-Fi network?


Before you begin

  • You will need to be physically present at your generator
  • You will need to unlock the cover to access the control panel 

On the control panel:

1. Press the OFF button on the control panel.
2. Press ESCAPE.
3. Press the down arrow (below the ENTER button) to navigate to the menu option "Wi-Fi"; when selected, it will flash. 
4. Press Enter to enter the Wi-Fi menu. 
5. Arrow down approximately 5 times until you see "Set up SSID",
6. Document the SSID displayed - The SSID will begin with  MLG####.

Note: You would press the down arrow approximately five times to arrive at "Set up SSID".


Note: Remember, after documenting the SSID information, press escape repeated to return to the main menu, then press the AUTO button to return the generator to a Ready to Run state: How Do I Put My Home Standby Generator Into Auto Mode?

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