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Is there an extended warranty available for my home standby generator?

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Is there an extended warranty available for my home standby generator?
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Note: This article only offers a summary overview of commonly requested details regarding generator warranties and is not exhaustive or guaranteed to be completely accurate and up to date. In the event of any difference between this summary and the warranty terms and conditions, the terms and conditions control. 

 

Home standby generator extended warranties

Generac offers extended warranty options for its home standby and commercial generators. Generac warranty coverage applies only to defects in material and workmanship (manufacturing defects). They do not provide coverage for damage from an outside source of any kind. These warranties are available in 5-year, 7-year, or 10-year terms and must be obtained through a Generac Authorized Sales or Service Dealer. Alternatively, some extended warranties are offered for a limited time through promotional programs and apply only to qualifying generator purchases.

Note: Extended warranties (5, 7, or 10 years of coverage for manufacturing defects) replace the standard warranty rather than simply adding to it. For example, the extended warranty provide a full term of coverage against manufacturing defects for the total selected term (e.g., 7 years of coverage), rather than just tacking extra years onto the end of the standard 5-year plan. See below for more information.


Environment

Home standby generators: This information applies to air and liquid-cooled Generac home standby generators (besides Core Power System, EcoGen, or RV generators) that have an existing factory warranty.

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Where can I get a copy of the warranty statement for the extended warranties?

Note: The following documents may not be up-to-date. Check Generac.com for user manuals and the most up-to-date product documentation.

  • View and download the 5-Year Limited Warranty Extension for Residential and Commercial Standby Generators warranty terms and conditions on this page.
  • View and download the 7-Year Limited Warranty Extension for Residential and Commercial Standby Generators warranty terms and conditions on this page.
  • View and download the 10-Year Limited Warranty Extension for Residential and Commercial Standby Generators warranty terms and conditions on this page.

How are extended warranties different than the standard warranty?

Note: This article only offers a summary overview of commonly requested details regarding generator warranties and is not exhaustive or guaranteed to be completely accurate and up to date. In the event of any difference between this summary and the warranty terms and conditions, the terms and conditions control. 

Generac warranty coverage applies only for defects in material and workmanship (manufacturing defects). They do not provide coverage for damage from an outside source of any kind. 

5-Year Limited Warranty:

  • Years 1–2: Parts, Labor and limited travel - "full term of coverage" for manufacturing defects.

  • Year 3: Parts only (labor & travel no longer covered).

  • Years 4–5: Major parts component only (parts, labor & travel no longer covered).
Note: Major component coverage is on engine (short block) and alternator (rotor and stator) parts only in years four and five. See the warranty statement for more information.


The standard 5-year limited warranty coverage begins upon the successful start-up and/or on-line activation of the unit. This coverage reduces over time as outlined in the warranty statement.


5-year limited warranty 


5-year, 7-year, or 10-Year Limited Warranties:

  • Years 1- Full term (5 years, 7 years, or 10 years): Parts, Labor and limited travel - " Full term coverage" for manufacturing defects.

The extended warranty coverage begins upon the successful start-up and/or on-line activation of the unit and provides a full term of coverage for the total selected term (e.g., 7 years of coverage), which effectively replaces the original warranty and extends the originally diminishing periods. It does not tack extra years onto the end of the standard 5-year plan. 

 
5-year extended warranty                       7-year extended warranty                       10-year extended warranty 

Extended warranties available for purchase

The time frame for purchasing an extended warranty depends on the generator model:

  • For liquid-cooled units (22 kW - 150 kW), homeowners have a timeframe of 1 year from the date of activation to secure an extended warranty.
  • For air-cooled units (9 kW - 26 kW), homeowners have until the end of their factory warranty period to secure an extended warranty from a dealer. 

Information and pricing can be confirmed by reaching out to a local Generac authorized service dealer. See the How Can I Find a Generac Service Dealer in My Area? article for more information.
 

Promotional extended warranties 

Generac frequently offers extended warranties as part of promotional campaigns. The availability of these promotional offers is subject to change.

Does Generac sell maintenance contracts?

No. Maintenance contracts, or protection plans, are sold through Generac Authorized Service Dealers. They typically cover scheduled maintenance tasks like oil changes, spark plug replacements, valve adjustments, etc. To purchase a maintenance contract, reach out to a Generac Authorized Service Dealer near you.

 

Is a past repair covered if I purchase an extended warranty afterwards?

Repairs that occurred prior to purchasing an extended warranty, and were paid for out of pocket, are not covered.

For example:

  • The fuel regulator on Dave's generator failed on 10/1/2024.
  • He contacted a service dealer, had it replaced, and paid for the repair out of pocket because his parts warranty coverage had expired.
  • Then, Dave purchased an extended warranty on 10/31/2024. He asks to have the cost of the fuel regulator repair covered under warranty.
  • Because the repair occurred before he purchased the extended warranty, the repair cost is not covered.

What should I do if my extended warranty is about to expire?

Contact a Generac Authorized Service Dealer near you to determine eligibility and to purchase an extended warranty.

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