Field Pro is a mobile application that provides an interface for Generac's latest generation of home standby generators and PWRcell products. The app is intended for use by on-site technicians and installers. Field Pro is required to commission newly installed generators.
Note: End users should use the Mobile Link mobile app for all generator monitoring needs.
The Field Pro app is intended for use by on-site technicians and installers. The app is used to commissioned a newly-installed generator and when performing diagnostics and routine maintenance. In some cases, a homeowner or self installer may require using the app. Note that only certified dealers have access to advanced features: Permission Levels in Field Pro
Overview
Watch a quick introduction to the Field Pro app and how it supports Next Gen air-cooled generator installations:
When should I use the Field Pro app vs. Mobile Link?
End users should use Mobile Link for all generator monitoring purposes. Mobile Link includes more monitoring features and receives information from the generator controller over cellular and Wi-Fi networks. The Field Pro app only works over Bluetooth when the generator is in Service Mode when installing or servicing the product: How to place a generator into Service Mode (PowerZone 200 models). To learn more about Mobile Link, see here: Mobile Link Guide.
