Power Zone 200 controller and AUTO mode issues
Environment
This article applies to generators using the Power Zone 200 controller with the Field Pro app. If you are experiencing issues with automatic transfer during an outage, see: Troubleshooting Automatic transfer switch issues
Why the generator may not enter AUTO mode
Active alarm state
If the generator has been commissioned but will not enter AUTO mode, check for any active alarm conditions that may be preventing operation.
Refer to this guide for details on alarms: Generac air-cooled alarm codes (PowerZone 200 models)
Commissioning is not complete
If the generator will not enter automatic standby mode, it may indicate that the commissioning process was not completed.
To complete the commissioning process, see: How do I commission a generator in the Field Pro application?
Alternatively, contact a local Generac Authorized Service Dealer for assistance in completing the commissioning process.
