Does my backup generator need Mobile Link to work?

A Mobile Link account and network connection are not required for a home standby generator to operate in automatic mode. Automatic operation for a home standby generator is set from the generator's control panel. Note that there are many benefits to using Mobile Link, and a basic plan is offered: What are the available Mobile Link subscription plans?

Note: Mobile Link is required for end users to monitor Next Generation Series generators. 

Environment

This article applies to home standby generators that are compatible with the Mobile Link app. Mobile Link is not compatible with portable generators.

Mobile Link Benefits 

• Home standby owners that sign up for a Mobile Link subscription plan are eligible for a free 5-year extended warranty.
• Mobile Link allows generator owners to remotely view the generator status from their phone, and set up email and text alerts to monitor the generator's performance.
• How Do I Set up a Mobile Link Account

What is Generator Registration? 

Generator registration is the process that you or your dealer/installer goes through to establish ownership of the generator, begin warranty coverage, and enable automatic operation. In most cases, this is most likely handled during the generator installation. How Do I Activate My Home Standby Generator?

See Also

• How do I return a generator to automatic mode after service?