Configuring Mobile Link notification preferences
Mobile Link provides users with multiple channels for receiving generator notifications, including email, text/SMS, and mobile push notifications.
- Please note that some notification methods are only available to paid subscribers. If you are on the free plan, then only monthly summary via email is available.
- Notification options can be simplified by toggling "Advanced Mode" off to enable Simple Mode (available for paid subscription plans only). Simple Mode also allows setting all notifications to come through a specific channel without individually setting the delivery method for each notification type.
Environment
This article applies to Mobile Link notifications both in the Mobile Link App and Mobile Link Website.
Where can I modify the Mobile Link notification preferences?
Mobile link notification preferences can be modified in the Mobile Link App and the Mobile Link website.
To add or modify notification preferences using the Mobile Link Website:
1. Open a web browser, navigate to and log in to the Mobile Link website.
2. Click the Account Holder's First Name which is followed by an 
icon in the top right corner.
3. Select Account Settings from the menu that appears.
4. The Account Setting screen will appear. Select the Notifications menu item.
5. The Notifications panel will appear. Select the 
icon beside the device for which notification changes are desired.
6. The Notifications Preferences for that device appear. Select the 
icon beside the notification type for which notification changes are desired.
Note: Only Email and Text/SMS options are available through the Mobile Link Website. Push notifications options are only available through the Mobile Link App as they are a function of the mobile app and as a result, are unavailable through the website.
7. The Edit Notification Preferences panel for that device appears. Select the 
icon to enable notifications for the desired notification type. The icon will change to 
when enabled.
Note: Types of notifications will vary depending on the delivery method (Email, Text/SMS, Push), account level and the type of product (Generator, Propane Tank, etc...)
8. After enabling the desired notification types, click SAVE.
9. Notifications have now been successfully configured on the Mobile Link Website.
To add or modify notification preferences using the Mobile Link app:
1. Launch the Mobile Link app. Tap the Dashboard option and then select the a tile for a product. In this example, we will configure generator notifications.
2. In the generator details page, touch the Notifications option.
3. Select the icon to enable notifications for the desired notification type. The icon will change to when enabled.
Note: These options are only available to Mobile Link users who have a paid subscription plan. Types of notifications will vary depending on the delivery method (Email, Text/SMS, Push). For more information, see: What are the available Mobile Link subscription plans? 
Advanced and Simple Mode
Advanced mode is for users who wish to have specific delivery methods for each notification type. Toggling off Advanced mode enables Simple mode. In Simple mode, a user can easily set all notifications to be received through a single delivery method for all notification types, instead of setting the delivery method for each notification type. For example, users can enable SMS notifications while turning off email and push notifications. Users can easily toggle on/off which notifications they want to receive. Previously, each notification and its delivery method had to be set separately.
To enable Simple mode, toggle the Advanced mode to off. Notice how the Notification type options collapse into a single toggle.
To set a single delivery method for all notification types, simply toggle off the notification types that you do not want to receive messages through. 
Not receiving notifications?
If you experience issues receiving notifications, reference the Why Was the Mobile Link Generator Notification I Expected to Receive not Delivered? article.
