Mobile Link subscription plans
This article describes the premium subscription and basic features offered in the Mobile Link for Generators app. Pricing may not be up to date. To upgrade your plan, see the Upgrade page on the Mobile Link support site.
Note: If you're new to Mobile Link and want to learn more, see the Getting Started page on the Mobile Link site.
Sections
Hardware device & plan compatibility
Features
Plan renewal & availability
Is the subscription per generator or per account?
Upgrading from Basic to a Premium subscription
Subscription plan costs
Hardware device & plan compatibility
Mobile link offers a basic set of features with limited functionality or a premium subscription option with more available features and functionalities. The Mobile Link device options are Wi-Fi, Wi-Fi/Ethernet, Connectivity Cellular Accessory (and the 4G LTE), and the Fuel Monitoring device.
Features
Mobile Link plans were updated in May of 2025. See: Changes to the Mobile Link subscription model
Included in Basic:
Additional features in Premium:
Plan renewal, availability & cancellation
All subscriptions renew automatically on a monthly or annual basis, depending on the plan selected, and the renewal will be billed to the credit card on file at that time. Subscriptions are subject to sales tax and the cost is in USD. See Where Is Mobile Link Service Available? for more information.
To learn how to sign up for a subscription plan, reference the How Do I Set up a Mobile Link Account? article.
For information on cancelling a subscription, see What if I want to cancel my Mobile Link Subscription?
Premium subscriptions are only available in the US and Canada; all other international customers are only eligible for the Basic subscription. For more information on fuel monitoring availability, see Where Is Mobile Link Service Available?
Note: Any applicable taxes will be charged at time of the payment processing. If you are in Canada, you may also see a Canadian rate exchange difference with the charge.
Is the subscription per generator or account?
Subscriptions are generator-specific rather than account-specific.
Subscription features:
- Premium monitoring allows you to enroll one generator and two fuel monitors per account and subscription. Up to two generators can be enrolled.
- Annual Mobile Link subscriptions receive a 30-day reminder before renewal; monthly subscriptions do not receive a reminder. For dealer-managed subscriptions, check with your dealer for their specific renewal process.
- Basic monitoring allows enrolling up to two generators and does not support fuel monitors.
Note: All generators on the same account must use the same subscription level. Mixing Basic and Premium plans is not supported.
How do I upgrade to a Premium subscription?
To upgrade your plan, see: How Do I Upgrade From a Basic to a Premium Subscription?
Subscription plan costs
| Subscription | Device limits | Monthly Web* | Monthly App* | Yearly Web* | Yearly App* |
|---|
| Single Generator Premium | 1 generator, no fuel monitors | $5.49 | $7.49 | $54.99 | $74.99 |
| Single Fuel Monitor Premium | 1 stand-alone fuel monitor | $2.39 | $3.39 | $23.99 | $33.99 |
| Single Home Premium | 1 generator & up to 2 fuel monitors | $7.89 | $10.99 | $78.99 | $108.99 |
| Multi Home Premium | Up to 2 generators & 4 fuel monitors | $10.99 | $14.99 | $109.99 | $149.99 |
| Basic Monitoring | Up to 2 generators | Free | Free | Free | Free |
*If I enroll via the web, can I still monitor in the app?
Yes! Whether you enroll via the web (app.mobilelinkgen.com) or enroll in the app store, you will still be able to monitor in the Mobile Link app. The only difference between web and app enrollment is the billing process.
What if I have more than 2 generators or more than 4 fuel monitors?
If you do not fall into one of the above subscription plans, we recommend enrolling in a Dealer-Managed plan for the best monitoring experience, as the Mobile Link functionality does not support monitoring more than 2 generators and 4 fuel monitors in one account at this time. To get in touch with a dealer, fill out the service request form. Soon after, a dealer will contact you to discuss your monitoring needs. Dealer-Managed devices do not count towards the device threshold limit in a personal Mobile Link account, meaning you can have an unlimited number of devices in a Dealer-Managed plan.
Service Request Form: https://www.generac.com/support/request-service-standby-generators/
