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What are the available Mobile Link subscription plans?

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What are the available Mobile Link subscription plans?
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Mobile Link subscription plans

This article describes the premium subscription and basic features offered in the Mobile Link for Generators app. Pricing may not be up to date. To upgrade your plan, see the Upgrade page on the Mobile Link support site. 

Note: If you're new to Mobile Link and want to learn more, see the Getting Started page on the Mobile Link site.

Sections

Hard device & plan compatibility

Features

Plan renewal & availability

Is the subscription per generator or per account?

Upgrading from Basic to a Premium subscription

Subscription plan costs


Hardware device & plan compatibility

Mobile link offers a basic set of features with limited functionality or a premium subscription option with more available features and functionalities. The Mobile Link device options are Wi-Fi, Wi-Fi/Ethernet, Connectivity Cellular Accessory (and the 4G LTE) and the Fuel Monitoring device.

Features

Mobile Link plans were updated in May of 2025. See: Changes to the Mobile Link subscription model

Included in Basic: 

Additional features in Premium: 


Plan renewal & availability

All subscriptions renew automatically on a monthly or annual basis depending on the plan selected, and the renewal will be billed to the credit card on file at that time. Subscriptions are subject to sales tax and the cost is in USD. See Where Is Mobile Link Service Available? for more information.

To learn how to sign up for a subscription plan, reference the How Do I Set up a Mobile Link Account? article.

Premium subscriptions are only available in the US and Canada; all other international customers are only eligible for the Basic subscription. Fuel monitoring is available only for the following countries: Belize, Canada, Costa Rica, Dominican Republic, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Puerto Rico, and US.

Note: Any applicable taxes will be charged at time of the payment processing. If you are in Canada, you may also see a Canadian rate exchange difference with the charge.


Is the subscription per generator or account?

Please note that subscriptions are generator-specific rather than account-specific. 

Subscriptions features:

  • Premium monitoring allows you to enroll one generator and two fuel monitors per account and subscription. You cannot enroll multiple generators at this time.
  • Basic monitoring allows enrolling one generator and does not support fuel monitors.
  • The subscription for your account is billed on anniversary (monthly or annually) of the date your subscription was set up.

How do I upgrade to a Premium subscription?

To upgrade your plan, see: How Do I Upgrade From a Basic to a Premium Subscription?


Subscription plan costs

SubscriptionDevice limitsMonthly Web*Monthly App*Yearly Web*Yearly App*
Single generator Premium1 generator, no fuel monitors$5.49$7.49$54.99$74.99
Single Fuel Monitor Premium1 stand-alone fuel monitor$2.39$3.39$23.99$33.99
Single Home Premium1 generator & up to 2 fuel monitors$7.89$10.99$78.99$108.99
Multi Home PremiumUp to 2 generators & 4 fuel monitors$10.99$14.99$109.99$149.99
Basic monitoringUp to 2 generatorsFreeFreeFreeFree

 

 

*If I enroll via the web, can I still monitor in the app? 

Yes! Whether you enroll via the web (app.mobilelinkgen.com) or enroll in the app store, you will still be able to monitor in the Mobile Link app. The only difference between web and app enrollment is the billing process.  


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