Where Do I Go to Have Warranty Repairs Performed on My Portable Generator?

Any Authorized Generac dealer can perform warranty service. To find your local authorized Generac Dealer, see our locator or contact us for additional information. https://www.generac.com/dealer-locator.aspx?category=4

  • Apr 4, 2025
  • Knowledge

Title
Where Do I Go to Have Warranty Repairs Performed on My Portable Generator?
URL Name
Where-Do-I-Go-to-Have-Warranty-Repairs-Performed-on-My-Portable-Generator

Public Answer

Where do I go to have warranty repairs performed on my portable generator?

Environment 

This article applies to all Generac portable generators. For warranty and service information on other Generac products, see here: How Can I Find a Generac Service Dealer in My Area?

 

Warranty service

It is important to know that Warranty service for Generac portable generators can only be performed by an authorized dealer (IASD). To locate an authorized Generac dealer near you, please refer to our dealer locator. 

To narrow down your search to portable generator service providers, select 'Portable Generators' in the dropdown menu. Then, check the box next to 'Maintenance & Service'.

 

Additional considerations

  • If you are unable to find an authorized portable generator service provider near you, try searching for Residential Generator service providers. Occasionally, Residential Generator service dealers also work on portable units and may be able to help.
  • If you need a simple (non-warranty) repair performed on your portable generator, or your portable generator is out of warranty, a small engine repair shop near you may also be able to assist.
  • When taking your generator to a dealer, please ensure you have your proof of purchase handy and that your generator is registered. You can register your generator at: http://www.activategen.com/ 
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