Why Can’t I Put My Generator Into Automatic Mode?

In this article, we will answer the question of why the generator will not go into automatic standby mode.

  • Oct 20, 2025
  • Knowledge

Title
Why Can’t I Put My Generator Into Automatic Mode?
URL Name
Why-Can-t-I-Put-My-Generator-Into-Automatic-Mode

Public Answer

Power Zone 200 controller and AUTO mode issues

Environment

This article applies to generators using the Power Zone 200 control panel with the Field Pro app. If you are experiencing issues with automatic transfer during an outage, see: Troubleshooting Automatic transfer switch issues

Why the generator may not enter AUTO mode

Active alarm state

If the generator has been commissioned but will not enter AUTO mode, check for any active alarm conditions that may be preventing operation.

If an alarm is found, reference the following articles:

Commissioning is not complete

If the generator will not enter automatic standby mode, it may indicate that the commissioning process was not completed.

To complete the commissioning process, see: How do I commission a generator in the Field Pro application?

Alternatively, contact a local Generac Authorized Service Dealer for assistance in completing the commissioning process.

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