Read the manual thoroughly and understand all of the instructions, cautions, and warnings before using this equipment. If any section of the manual is not understood, contact your nearest authorized dealer, or contact Generac Customer Service at 1-888-436-3722 (1-888-GENERAC), or www.generac.com with any questions or concerns.
Running a home standby generator after a storm surge

Following inclement weather, such as a hurricane or storm surge, you should always check the generator for signs of water intrusion. Generators are typically installed on a raised slab, but heavy rainfall can erode structures or cause more pooling than expected.
- DO NOT start or operate generator if it has been submerged in water. Have an Authorized Service Dealer thoroughly clean, dry, and inspect generator following any submersion in water.
- If the structure (home) has been flooded, it should be inspected by a certified electrician to verify there will not be any electrical problems during generator operation or when utility power is returned.
It is very important that the unit must not operate in or be subjected to standing water. If the generator failed to start in AUTO mode and you see pooling inside or around the exterior of the generator housing, then you should avoid running the generator and reach out to a local service dealer: How Can I Find a Generac Service Dealer in My Area?
See: Inspecting for water intrusion. You can also find a local dealer using the dealer locator.
See also