Read the manual thoroughly and understand all of the instructions, cautions, and warnings before using this equipment. If any section of the manual is not understood, contact your nearest authorized dealer, or contact Generac Customer Service at 1-888-436-3722 (1-888-GENERAC), or www.generac.com with any questions or concerns. 

OVERLOAD REMOVE LOAD: Error Codes 2100-2103

Environment

This article applies to codes 2100-2103, OVERLOAD REMOVE LOAD, for Generac air-cooled home standby generators.

Note: The term "error code" is used interchangeably with 'alarm code,' 'fault code,' 'fault alarm' and similar terminology. Error code applies to all such terminology. 

Overview

• Error codes: 2100-2103
• Alarm: OVERLOAD REMOVE LOAD
• Issue: Check for overload condition. Remove excessive loads. 

General troubleshooting

1. Identify non-essential loads.

• Review the loads connected to the unit.

• Identify loads that are not critical during an outage. 

2. Remove non-essential loads.

• Disconnect or deactivate non-essential loads.

  • This can be done by unplugging non-essential loads or switching off non-essential breakers at your main electrical panel. 

• Ensure that the remaining load is within the unit's recommended operating capacity. 

3. Verify load management device functionality.

• Check any Generac Load Managers for functionality and correct configuration for lockouts. 

4. Clear the alarm .

• Access the unit's control panel.

  • Clear the alarm.

• Follow on-screen instructions: 

  • How Do I Clear an Error or Alarm Code On My Home Standby Generator?

5. Restart the unit.

• Note: Never start the generator while under load.

• For more information on returning the generator to load during an outage, see: How Do I Shut Down My Generator When It’s Powering My House (During an Outage)?

Preventative measures 

To avoid future overload alarms

• Regularly assess load capacity and usage.
• If utilizing any load management devices, verify proper functionality and lockout configurations.
• Perform routine maintenance and inspections according to the maintenance schedule.
  

Additional resources 

• Where Can I Find the Maintenance Schedule for My Generac Home Standby Generator?
• Setting the lockout switch on Generac Load Manager
• Where can I find a list of error codes for my generator?