How to connect to a generator using Field Pro

Environment

This article applies to end users with the Field Pro app and a newer model generator with the Power Zone 200 controller.

• What is the PowerZone 200 Controller for Generac home standby generators?
• What is the Field Pro app?

Before you begin

• Before using Field Pro to connect to a generator, make sure the physical installation is complete and the Connectivity Accessory is installed and powered on.
• Ensure the generator is safe to service. Place the unit in into Service Mode: How to place a generator into Service Mode (PowerZone 200 models)
• Connect to the generator via the Field Pro app: How Do I Connect my Generator in the Field Pro Application?

 

Important: Installers and technicians must disable Service Mode and return the generator to AUTO after service is complete or the generator will not start automatically.

Connect via Bluetooth

1. Tap Connect to a Generator Now.
   1. "Searching for nearby generators" will appear.
2. If prompted, allow access to Bluetooth.
3. Confirm the serial number and connect to the generator. Select your generator's serial number.
   1. "Connecting to the generator via Bluetooth" will appear.
4. "Connected to Serial Number" will appear once the connection is established.
5. If the generator is not in Service Mode, you will be prompted to enable it.
6. Select the appropriate fuel type.
7. You will be taken to the Generator Details dashboard. Tap Setup and configure generator to begin commissioning.

Important: Installers and technicians must disable Service Mode and return the generator to AUTO after service is complete or the generator will not start automatically.

Troubleshooting Bluetooth connection issues

If you encounter connection issues, see: Troubleshooting Bluetooth connection issues in the Field Pro app

Next steps

• If this is a first time setup, see: How Do I Commission a Generator in the Field Pro Application?
• To view all functionality in the Field Pro app, see: What is the Field Pro app?