Refer a friend rebate program FAQ

This FAQ explains how the Generac $250/$250 or 50/50 Refer a Friend rebate works, who qualifies, and what to expect after you submit. It covers proof of purchase, review timelines, Giftogram eGift card delivery, and how to check promotion status or get help. Use this article to avoid common submission issues and receive your eGift card faster.

Jun 4, 2026
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Refer a friend rebate program FAQ

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Refer-a-friend-rebate-program-FAQ

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Refer a friend rebate program FAQ

This article answers common questions about the Generac Refer a Friend rebate program for new Generac Home Standby Generator purchases and installations. Program details and eligibility may change.

Note: This FAQ is a helpful overview. If there is any difference between this article and the program terms and conditions, the terms and conditions control.

Environment

Program: Generac Refer a Friend rebate program
Product: New Generac Home Standby Generator product purchases that meet the program requirements
Region: Contiguous United States and Canada

Frequently asked questions

What is the Refer a Friend rebate program?
The Generac $250/$250 Refer a Friend program provides an eGift card to both the person who refers a friend and the friend who purchases a qualifying new Generac Home Standby Generator and completes installation, subject to the program terms and conditions.

How much is the rebate?
The rebate is $250 for the referrer and $250 for the referred friend (the purchaser), provided the submission is approved and all program requirements are met.

How will I receive the $250 eGift card?
If approved, the eGift card fulfillment email is sent by Giftogram. Keep an eye on your inbox (and spam or junk folder) for the message from Giftogram after approval.

Who is eligible for the $250/$250 Refer a Friend program?
Eligibility depends on the program terms and conditions. In general, the offer applies to referrals that result in the purchase of a new Generac Home Standby Generator, with installation completed within the required timeframe, and the unit installed in the contiguous United States or Canada. Generac dealers and distributors are not eligible for this offer.

Do both people have to submit information?
The program requires a valid email address and proof of purchase. To avoid delays, make sure the referral submission includes accurate contact details for both the referrer and the purchaser, and that proof of purchase is provided when requested.

What purchases qualify?
The offer is redeemable only when the referral concludes with the purchase of a new Generac Home Standby Generator product. If you are not sure whether a specific purchase qualifies, refer to the program redemption page and the terms and conditions.

What are the purchase and installation dates for this offer?
Based on the provided terms and conditions, the offer is valid for friends and family members who purchased a Generac Home Standby Generator from June 9, 2026 through July 31, 2026, and the generator must be installed by October 31, 2026, while supplies last.

Where do I redeem the offer?
Use the official redemption page: Generac.com/250RebateOffer.

How long does review and approval take?
After a submission is received, allow up to 14 days for the review and approval process before expecting fulfillment emails.

Can I check the status of my submission?
If you submitted for a promotional offering, you may be able to check the status using Generac’s promotion status tools. See: Where can I check the status after submitting for a promotional offering? or How do I check on a submission for a promotion?.

I did not receive the eGift card email. What should I do?
First, check your spam or junk folder for an email from Giftogram. If you still do not see it, confirm your submission was approved and that the email address on the submission was correct. If you need more help, contact Generac Customer Support.

What if my installation was delayed and I missed the deadline?
For general promotion guidance, see How do I redeem a Generac promotion?. If you missed the promotional period due to installation delays, contact Generac Customer Support to discuss available options.

Are there limits or restrictions?
Yes. The offer is void where prohibited, taxed, or otherwise restricted by law. Generac Power Systems, Inc. reserves the right to rescind and/or change the offer at any time. Refer to the terms and conditions on the redemption page for full details.

Where can I find current Generac promotions?
See Where can I find out what current promotions are being offered?.

Do I need a dealer to purchase and install a home standby generator?
Home standby generator purchases and installations are typically handled through Generac’s dealer network. To locate a service provider, you can use the dealer locator or review Help Center guidance: How can I find a Generac service dealer in my area?

Need more help?

For program questions related to this offer, email Generac Customer Support at CustomerSupport@generac.com.