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How Do I Add a Propane Fuel Monitor to Mobile Link?

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How Do I Add a Propane Fuel Monitor to Mobile Link?
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Adding a fuel monitor to your Mobile Link account

The Generac LTE LP Fuel Level Monitor (aka: Tank Utility) can be connected to your Mobile Link to provide easily accessible propane fuel level information. 

Current device limits

Currently the account set up process allows for 1 generator and 2 tank monitors to be added to a single account set up: Why did I get a "limit reached" error in Mobile Link?

If your current devices exceed these limits, Generac support urges you to work with a local dealer to establish a dealer-managed plan: How do I upgrade to a Dealer-Managed plan in Mobile Link?

This article will include:

 

Adding a fuel monitor to Mobile Link

Before starting the process, please ensure the desired Generac/Tank Utility LTE LP Fuel Level Monitor is installed on the propane tank that is used to supply the generator prior to adding it to your Mobile Link account. See the How do I setup my Tank Utility monitor? article.

 

Adding a fuel monitor from the Mobile Link website (app.mobilelinkgen.com):

1. Sign into the Mobile Link site. The Mobile Link Generator Overview screen will appear, click the "+" icon in the top-right corner of the screen.

2. Select Add A Tank from the menu that displays.

3. The Add a Tank wizard will appear. Enter the alphanumeric Tank Device ID for the Generac/Tank Utility LTE LP Fuel Level Monitor, then click NEXT. This ID will be between 8 and 10 digits.

Note: The Tank ID can contain both letters and numbers and is printed on a small label located on the back of the Generac/Tank Utility LTE LP Fuel Level Monitor.  The number is also printed on a small label located on the side of the Generac/Tank Utility LTE LP Fuel Level Monitor's packaging. 

4. Enter a unique name for the tank that is being added and verify the address information.  If needed, click the pencil icon to edit or update the selected address, then click NEXT.

5. Provide fuel type information and the orientation of the Tank that is being added, then click NEXT.

Note: Fuel type and tank orientation information is used to ensure accurate level information is reported.  This variation requires modification to the information that is provided by the monitor.  If This information is not provided accurately, incorrect reading information may be reported.

6. Expand the list and specify the capacity of the tank that is being added, then click NEXT.

Note: Tank capacity information is used to ensure accurate level information is reported.  This variation requires modification to the information that is provided by the monitor.  If This information is not provided accurately, incorrect reading information may be reported

7. Using the video provided, confirm the successful installation and communication of the Generac/Tank Utility LTE LP Fuel Level Monitor, then click NEXT.

8. An initial tank level reading should display.  Check the fuel level listed on the physical propane tank dial, to ensure the reading is displaying accurately.  If the information is displaying accurately, click LOOKS GOOD.

Note: If for any reason the tank level is not showing accurately, click Verify Tank Reading to adjust the tank level information. This will ensure the tank level is adjusted to display correctly in the app.

9. Please provide information regarding how the propane is being consumed from the tank that is being added. You must toggle either yes or no for each option. When finished click NEXT.

Note: Tank usage information is used to improve how Mobile Link products are developed and improved. 

10. Optionally, enter the name of the Fuel Supplier that provides Fuel for this tank, then click FINISH SETUP.
 
11. Review the subscription details, then click Continue.

12. Verify or Enter Billing Information for the Generac/Tank Utility LTE LP Fuel Level Monitor if needed, then click SAVE PAYMENT INFORMATION.
 
Note: If you are already enrolled in Premium monitoring through a registered generator, then there is no additional cost to add your fuel monitor and the step above will not apply.

13. The Generac/Tank Utility LTE LP Fuel Level Monitor has now been successfully added using the Mobile Link website.

 

Adding a fuel monitor from the Mobile Link app (iOS/Android)

Before starting the process, please ensure the desired Generac/Tank Utility LTE LP Fuel Level Monitor is installed on the propane tank used to supply the generator, before adding it to a Mobile Link account. See the How do I setup my Tank Utility monitor? article.

 

1. Launch the Mobile Link mobile app. 

2. Select the Dashboard option in the lower left corner. 

3. Press the orange 
image.png in the upper right-hand corner. 

4. Select the Fuel Monitor option.

6. Enter your fuel monitor device ID and enter a name for your fuel tank. Then, tap Next.

7. Confirm or add the fuel tank address, then tap Next

8. Select the fuel type and tank orientation, then tap Next

9. Select a fuel tank capacity, then tap Next

10. Referencing the video, confirm the installation steps for the fuel monitor have been performed. Once confirmed, tap Next.

11. Set the current fuel level by referencing the remote-ready dial on your tank, then tap Next

12. Verify the information on the screen, then tap Next

13. Use the sliders to indicate which devices consume fuel in your household. This ensures the app can accurately estimate when a fuel tank refill is needed. Tap Next when finished.

14. Search for and add your fuel provider. When the desired option appears, tap Set as fuel provider. You can edit the fuel provider's details if needed, then tap Next
 
15. Review the Premium subscription details, then tap Subscribe to Premium Monitoring.
 
Note: If you are already enrolled in Premium monitoring through a registered generator, then there is no additional cost to add your fuel monitor and the step above will not apply.

16. Review the subscription terms. To continue, agree to the terms and tap Continue.
 
17. You will then be prompted to complete the subscription process using either Google or iOS's payment system. Complete the payment steps.

 

 
 

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