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Where Can I Find the Mac Address and SSID Information for My Generator?

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Where Can I Find the Mac Address and SSID Information for My Generator?
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MAC address and Wi-Fi information location

The MAC address and SSID information associated with a generator is important information used for both Generator and Mobile Link Account registrations.


Environment

This information applies to Generac home standby generators that are compatible with Mobile Link Wi-Fi devices. To verify a generator's compatibility, reference the Which Generator Controllers Are Compatible with Wi-Fi, Ethernet, or 4G LTE? article.


Locating the MAC address and MLG SSID on the generator

This information is located on a label that is typically attached to the inside wall of the generator just above the generator serial number label. 

The location of the label is shown below:

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Locating Wi-Fi information on the generator controller

The setup SSID (MLG Network, see: What Is the MLG Network?) and home network SSID (if currently connected) can also be viewed on the generator's LCD display. To view this information, use the screen to navigate to WIFI > arrow to SETUP SSID (6th option) to view the setup SSID, arrow WIFI SSID (8th option) to view the home network SSID (if connected). 


No Wi-Fi menu on the controller

The generator may be too old, require a retrofit, or a special setup process. Reference the Why Am I Not Seeing A WIFI Menu on The Controller? article for more information.


No Wi-Fi or MAC address information is located on the generator

If the SSID and MAC address are not printed on the generator, confirm the generator is a model that is compatible with Wi-Fi. See the Which Generator Controllers Are Compatible with Wi-Fi, Ethernet, or 4G LTE? article for more information.
 
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