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Generac's customer support can be contacted via phone, chat, and email on Generac.com: https://www.generac.com/service-support/contact-us

This article explains how to find and contact a Generac Independent Authorized Service Dealer using the dealer locator, including how to select product categories, service options, and dealer designations. It also covers international dealer lookup, what to do if no nearby dealers appear, how warranty work is handled, and where to find...

This article explains which engine oil to use in a gas-powered pressure washer, including oil recommendations for the break-in period, temperature-based viscosity guidance, oil-change intervals, engine oil capacities, and specifications for selecting a high-quality replacement oil.

Find official Generac warranty information by product type—home standby, portable generators, pressure washers, water/trash pumps, and accessories—with links to coverage terms, transferable/extended warranty details, and model-specific PDFs. Learn how to submit a warranty claim and locate Authorized Service Dealers, plus use the product...

Troubleshoot erratic pressure, loss of pressure, or low water volume on Generac pressure washers by checking water supply flow and hose condition, cleaning the inlet filter and nozzle, and verifying settings. The article also explains triplex pump callouts (A through F) and includes an updated procedure to purge air from the pump,...

This article explains why priming is required for Generac water and trash pumps and how to prime the pump before starting the engine. Follow the steps to remove trapped air, restore suction, and avoid running the pump dry for reliable pumping performance.

To prevent future starting issues, it is recommended to drain the fuel from a portable generator or pump before storing it for more than 30 days; the general steps include turning off the fuel valve, disconnecting the fuel hose from the carburetor and directing it into an approved container, draining the fuel from the tank, removing the...

This article helps diagnose and resolve low or inconsistent water pressure issues with pressure washers. It explains how nozzle selection, pump type, water supply, hose setup, inlet filters, and trapped air can affect pressure, and provides practical steps to correct common problems. Following these guidelines helps restore proper...

The broom attachment is used with washers up to 4000 PSI to clean driveways, patios, decks, and sidewalks. The broom attachment is affixed to the washer by following the same process used to swap nozzles.

Common causes are the wrong nozzle is installed or the PowerDial setting is incorrect, the siphon hose filter is clogged, the detergent injector port is clogged, the siphon hose fitting is too loose, or the detergent mixture is too thick.