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  • Continuous use maintenance for home standby generators

    This article explains continuous use maintenance for Generac Next Generation Series 10–28 kW and Guardian Series 10–26 kW air-cooled home standby generators running for 24 hours or longer. It covers safe shutdown, oil checks, leak inspections, maintenance intervals at 25, 100, 200, and 400 hours, extreme-temperature requirements, and...

  • Automatic transfer switch compatibility guide

    This article is a guide to understanding automatic transfer switch (ATS) compatibility for Generac home standby generators and various electrical setups. It addresses common questions about matching ATS to home electrical systems, generator compatibility (both Generac and non-Generac), and even potential use with solar panel inverters,...

  • Why won't my brand new generator battery stay charged?

    Single-phase generators with the Nexus or Evolution control panel must have 120VAC input to the T1 terminal on the generator. This powers the controller's internal battery charger. If there is an issue with the T1 circuit, then the battery will not keep a charge. 

  • What should I do if I detect a gas leak?

    Learn what to do if you smell gas, see gasoline leaking, hear hissing near a fuel line, or have a carbon monoxide alarm near a Generac generator. This article explains when to leave the area, stop using the generator, contact a gas utility or emergency services, and schedule inspection by an Independent Authorized Service Dealer for safe...

  • What to know when you purchase a new home with an existing Generac Home Standby Generator

    This article is a guide to new home standby generator owners who inherit an existing unit through a new home purchase. It covers understanding the current condition and key details such as transferring ownership, maintenance, and warranty status. This guide will also help you navigate accessing manuals, understanding maintenance, and...

  • Can My Home Standby Generator Be Used as the Primary Source of Power for My Home?

    Generac's residential and commercial home standby generators should not be used for prime power (the only power source) for a home. Home standby generators are intended to supplement utility during brief power outages. Generac does offer industrial generators that are capable of operating as a prime power source.

  • Refer a friend rebate program FAQ

    This FAQ explains how the Generac $250/$250 or 50/50 Refer a Friend rebate works, who qualifies, and what to expect after you submit. It covers proof of purchase, review timelines, Giftogram eGift card delivery, and how to check promotion status or get help. Use this article to avoid common submission issues and receive your eGift card...

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