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  • What is Two-Wire Start for Home Standby Generators?

    Two-wire start is a feature that allows a generator to be started using a non-Generac switch. This feature requires purchasing and installing a kit, and also programming the controller.

  • What does it mean when my generator displays an alarm: Charger Warning, Error Code 2770

    Error code 2770, labeled "CHARGER WARNING," indicates that the battery is not charging properly due to a blown T1 fuse or an issue with the charging circuit. Basic troubleshooting includes checking the battery health, verifying charging connections, and ensuring there is no corrosion at the battery terminals. If problems persist, it is...

  • What Error Codes Do I Need to Call a Dealer For?

    This article helps owners identify error codes, alarms, and warnings on Generac air-cooled home standby generators. It explains which Next Generation and Guardian Series codes may require dealer service, how to clear an alarm, and where to find dedicated troubleshooting articles for specific codes so customers can take the right next...

  • Where can I find warranty information about Generac Products?

    Find official Generac warranty information by product type—home standby, portable generators, pressure washers, water/trash pumps, and accessories—with links to coverage terms, transferable/extended warranty details, and model-specific PDFs. Learn how to submit a warranty claim and locate Authorized Service Dealers, plus use the product...

  • What accessories are available for my Generac generator?

    Generac offers a wide range of generator accessories for portable, air-cooled home standby, and residential liquid-cooled units to enhance performance, reliability, and convenience. Accessories include maintenance kits, cold weather kits, oil and battery warmers, transfer switches, power inlet boxes, cords, plugs, Mobile Link connectivity...

  • Do I need a different battery tray when using the AGM 30L battery?

    This article explains when you need a different battery tray to use the newer 30L battery on next-generation air-cooled home standby generators. If you are upgrading a generator that was originally configured for a 20L AGM battery, or installing a 30L battery on older inventory built before 30L became standard, a 30L-compatible tray is...

  • Can I see how much power my generator is supplying while it is running

    Explains that Generac home standby generators do not display real-time electrical load, such as amps or kilowatts, on the controller or in Mobile Link. Covers how an IASD or licensed electrician can measure output using amp clamps and calculations, or install CT clamps for monitored measurement, and why a load audit helps confirm proper...

  • Why Didn't My Home Standby Generator Turn On During a Power Outage?

    Use this article if your Generac home standby generator does not start when utility power is lost. It covers what to check on the control panel or Mobile Link, including Auto mode, alarms, and common power and battery-related causes. If internet is down and Mobile Link is unavailable, it also links to instructions for running the...

  • What Do Liquid-Cooled Generator Model Names Mean?

    Learn how to read Generac liquid-cooled standby generator model names to identify kW rating, engine size, voltage type, fuel type, enclosure, and emissions configuration. This article includes updated tables for RG, QT, RD diesel, and XG series model naming conventions. Use this to confirm key generator characteristics and choose the...

  • Can I Change the Exercise Cycle Duration?

    Explains how long a Generac home standby generator exercise cycle runs by default, and when exercise duration can be changed, including PowerZone 200 models using a Premium Mobile Link subscription. Also explains how to verify whether the generator is truly exercising or running due to a detected utility outage by checking the controller...

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