Stationary Generators

This article explains how to activate Generac home standby generators, including Guardian series generators with Evolution controllers, 7.5 kW PowerPact models, and Next Generation Air-Cooled Standby Generators commissioned through the Field Pro app. It covers generator activation codes, warranty registration, Wi-Fi activation, first-time...

Explains what the “Something has gone wrong” and “Something's wrong” statuses mean and how to address them. Customers can identify their Wi-Fi or cellular connectivity device, verify hardware and network communication, reconnect the generator when needed, and determine when to contact a dealer or Mobile Link Support for reliable generator...

Learn how the ecobee by Generac app works with eligible home standby generators and Mobile Link. This article explains available generator monitoring information, how eligible generators appear automatically, and which setup and management features still require Mobile Link.

Explains the requirements and setup process for adding a Generac home standby generator to the ecobee by Generac app. Customers learn how Mobile Link enrollment, account sign-in, postal code matching, manual home selection, and multiple-generator setups affect ecobee generator setup when a generator is not showing in the ecobee app,...

Use this article when a home standby generator does not appear, shows offline, or displays a different status in the ecobee by Generac app. It covers Mobile Link enrollment, matching account information, app updates, the one-generator-per-home limitation, and features that still need to be managed through Mobile Link.

This article compares home standby generator features in the ecobee by Generac and Mobile Link apps. It explains which app provides generator status, warnings, maintenance, connectivity, support information, settings, enrollment, alarm details, subscriptions, and notifications so customers know which app to use.

Explains Charger Missing AC code 2780, the T1 charging circuit conditions that can trigger it, and troubleshooting for Guardian and Next Generation home standby generators. It also explains when some Next Generation generators may continue showing the warning even though the battery is charging normally and when an IASD should perform...

This article outlines when and how to perform a fuel system leak test on air-cooled home standby generators. Covers pre-test checks and tools, then the procedure: safely prepare the generator, pressurize per code, apply non-corrosive leak-detection fluid to all connections, watch for persistent bubbles, repair and retest. Emphasizes...

This article helps owners identify error codes, alarms, and warnings on Generac air-cooled home standby generators. It explains which Next Generation and Guardian Series codes may require dealer service, how to clear an alarm, and where to find dedicated troubleshooting articles for specific codes so customers can take the right next...

Explains how cold weather can affect liquid propane (LP) and natural gas fuel systems for home standby generators. It describes how reduced propane tank pressure can affect vaporization, why exact cold-weather limits depend on the supplied fuel, and when customers should contact their fuel supplier to support reliable generator operation.