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Air-Cooled Standby Generators

  • How Can I Find a Generac Service Dealer in My Area?

    This article explains how to find and contact a Generac Independent Authorized Service Dealer using the dealer locator, including how to select product categories, service options, and dealer designations. It also covers international dealer lookup, what to do if no nearby dealers appear, how warranty work is handled, and where to find...

  • Why is my home standby generator not exercising or exercising at the wrong time?

    This article helps you fix a home standby generator that isn’t exercising or is exercising at the wrong time. It explains the most common cause—an active fault/alarm—and shows how to confirm the generator is in AUTO, clear alarms, and check the LED status. You’ll learn where to view and adjust exercise settings (Mobile Link for Next...

  • What are the decibel ratings for my generator?

    This article discusses sound levels and how they can vary based on location and surrounding objects. While there is no standardized way to measure exact sound output, approximate estimations for Generac's air-cooled home standby generators are provided in the chart below, with sound levels measured in dB(A) from 23 feet away. It is...

  • How do I turn off service mode?

    This article explains what Service Mode does on Next Generation air-cooled home standby generators with a PowerZone 200 controller, and how to turn Service Mode off safely. It clarifies that Service Mode prevents remote start/stop, and also disables Mobile Link notifications and firmware over-the-air updates, but it does not change the...

  • Running your generator for extended periods during a major outage

    The article provides guidelines on how to maintain and operate home standby generators during continuous operation. It highlights the importance of shutting down the generator for at least 30 minutes every 24 hours to perform necessary checks such as oil levels, inspections, etc. It also provides detailed instructions on oil maintenance,...

  • Where can I find an installation manual for my home standby generator?

    This article explains how to find and download a home standby generator installation manual using the Generac product lookup page. It also covers what to do when a model number or serial number returns no results, and why Generac recommends working with an Independent Authorized Service Dealer for safe, reliable installation.

  • What type of oil should I use in my home backup generator?

    This article provides guidance on the oil requirements and maintenance tasks for Generac air-cooled home standby generators. Generac recommends the use of 5W-20 full synthetic oil for all home standby generators, but owners can also use SAE 30, 10W-30, or 5W-30 synthetic oil. Oil changes are necessary for the generator engine and this...

  • How Do I Put My Home Standby Generator Into Auto Mode?

    Home standby generators have two modes: Manual and Automatic. In Auto mode, the controller starts the generator during a utility outage and signals the transfer back to utility power when it returns. To enable Auto, press AUTO on the controller (steps shown for both Power Zone 200 and Evolution panels), then confirm status via the green...

  • What battery do I need for my home standby generator?

    For specific battery size information, check the generator's User Manual or check the Battery Type Section of your generator's product overview on the Online Product Lookup ​​​​​​​tool at https://www.generac.com/service-support/product-support-lookup.

  • How Do I Commission a Generator in the Field Pro Application?

    Explains how installers commission generators with a Power Zone 200 controller using the Field Pro mobile app, including the required on-site Bluetooth connection, registration, configuration, system testing, and activation. It also explains Mobile Link date and time behavior and optional ATS registration to help ensure the generator is...

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