Product Information

Explains how to replace the removable lead-acid starter battery in applicable Generac portable generators, including the correct order for disconnecting and reconnecting battery terminals. It also clarifies that the procedure does not apply to GB portable power stations and directs those customers to appropriate resources.

When your home standby is displaying an Error Code: Low Oil Pressure, Code 1300, the first thing to check is your oil level.  If oil is needed, add oil per recommendations in your owner’s manual.  Be careful not to overfill the engine.  If the oil level is good and your unit is still not working, a service call is needed.

Generac has offered variations of their Home Standby Generators that fit specific use cases or were only offered through specific channels.

This article explains how Mobile Link customers can contact support by email, phone in the United States or Canada, or through the Mobile Link app. It also directs customers to the Generac Product Assistant and Mobile Link troubleshooting resources for common questions, helping them find answers quickly or connect with the Mobile Link...

This article provides guidance on the oil requirements and maintenance tasks for Generac air-cooled home standby generators. Generac recommends the use of 5W-20 full synthetic oil for all home standby generators, but owners can also use SAE 30, 10W-30, or 5W-30 synthetic oil. Oil changes are necessary for the generator engine and this...

Home standby generators have two modes: Manual and Automatic. In Auto mode, the controller starts the generator during a utility outage and signals the transfer back to utility power when it returns. To enable Auto, press AUTO on the controller (steps shown for both Power Zone 200 and Evolution panels), then confirm status via the green...

For specific battery size information, check the generator's User Manual or check the Battery Type Section of your generator's product overview on the Online Product Lookup ​​​​​​​tool at https://www.generac.com/service-support/product-support-lookup.

This article explains how to identify the Costco-exclusive Guardian by Generac 22 kW and 25 kW home standby generators. It also explains how these models differ from other Next Generation products, including the lack of extended warranty options, Smart Exercise, and ecobee integration.

In a Generac Home Standby Generator installation, control wires play an essential role in allowing proper communication between the generator, transfer switch, and utility power source. The N1/N2, T1, 23/194, and 0/DC Common wires are key control wires that must be properly connected for optimal performance, and regular maintenance checks...

This article explains how to identify a Generac industrial product using its serial number, model family, Generac product listings, kW rating, and product type. It also explains the difference between industrial and residential product support and directs industrial generator, mobile generator, light tower, and pump owners to the...