Product Information

Find official Generac warranty information by product type—home standby, portable generators, pressure washers, water/trash pumps, and accessories—with links to coverage terms, transferable/extended warranty details, and model-specific PDFs. Learn how to submit a warranty claim and locate Authorized Service Dealers, plus use the product...

Generac offers a wide range of generator accessories for portable, air-cooled home standby, and residential liquid-cooled units to enhance performance, reliability, and convenience. Accessories include maintenance kits, cold weather kits, oil and battery warmers, transfer switches, power inlet boxes, cords, plugs, Mobile Link connectivity...

CO-Sense™ technology offers robust protection against hazardous levels of carbon monoxide that are present in engine exhaust. The technology employs advanced sensor technology that detects elevated CO levels quicker than standard household detectors. If high CO levels are detected, the generator engine is automatically shut off, and the...

Learn how to read Generac liquid-cooled standby generator model names to identify kW rating, engine size, voltage type, fuel type, enclosure, and emissions configuration. This article includes updated tables for RG, QT, RD diesel, and XG series model naming conventions. Use this to confirm key generator characteristics and choose the...

This article explains the normal power present at a Generac automatic transfer switch (ATS). It clarifies that the ATS has constant 240 VAC supplied by two 120 VAC lines, and that it also draws a small amount of 120 VAC on the T1 circuit for battery charging. Use this information when troubleshooting questions like “ATS has power,” “T1...

Explains how long a Generac home standby generator exercise cycle runs by default, and when exercise duration can be changed, including PowerZone 200 models using a Premium Mobile Link subscription. Also explains how to verify whether the generator is truly exercising or running due to a detected utility outage by checking the controller...

For specific battery size information, check the generator's User Manual or check the Battery Type Section of your generator's product overview on the Online Product Lookup ​​​​​​​tool at https://www.generac.com/service-support/product-support-lookup.

Learn how to tell if your Generac portable generator has a bonded neutral or floating neutral by checking the owner’s manual. This article explains what the neutral, hot, and ground wires do, how a bonded neutral connects neutral to the frame, and why a floating neutral can make a GFCI tester show “open ground.” It also covers grounding...

Explains how whips on pre-wired EZ switches can be shortened, lengthened, removed, or replaced while maintaining UL listing and warranty, including maximum extension guidance for the 30-foot whip and NEC considerations for lengthening the 2-foot whip.

This article explains the correct fuel pressure ranges for home standby generators and why proper fuel pressure matters for starting and carrying load. It also clarifies that fuel pressure testing steps differ between Next Generation Series and Guardian Series models, and the correct procedure is in the installation manual. For safety,...