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This article explains how to choose and manage Mobile Link notification delivery methods (email, text/SMS, and push), including what each method is and how to configure preferences in the Mobile Link website and mobile app. It clarifies availability by subscription level, introduces Advanced vs. Simple Mode, and links to troubleshooting...
This article provides an overview of the Generac Connectivity Cellular Accessory.
This article discusses sound levels and how they can vary based on location and surrounding objects. While there is no standardized way to measure exact sound output, approximate estimations for Generac's air-cooled home standby generators are provided in the chart below, with sound levels measured in dB(A) from 23 feet away. It is...
This article explains what Service Mode does on Next Generation air-cooled home standby generators with a PowerZone 200 controller, and how to turn Service Mode off safely. It clarifies that Service Mode prevents remote start/stop, and also disables Mobile Link notifications and firmware over-the-air updates, but it does not change the...
The article provides guidelines on how to maintain and operate home standby generators during continuous operation. It highlights the importance of shutting down the generator for at least 30 minutes every 24 hours to perform necessary checks such as oil levels, inspections, etc. It also provides detailed instructions on oil maintenance,...
If you are unable to log in to the Mobile Link app on a Samsung Galaxy Z Fold phone, the issue may be related to the device's dual-screen (foldable) display mode. Mobile Link is not currently compatible with the dual-screen interface used when the phone is unfolded.
The article provides instructions on how to navigate the menu system on a home standby generator using the Nexus controller menu map. To access the menu, press the "Esc" key multiple times until the menu page is displayed and use the +/- keys to navigate and select options. To change settings, go to the "EDIT" menu, use the +/- keys to...
This article is a guide to understanding automatic transfer switch (ATS) compatibility for Generac home standby generators and various electrical setups. It addresses common questions about matching ATS to home electrical systems, generator compatibility (both Generac and non-Generac), and even potential use with solar panel inverters,...
This article is a guide to new home standby generator owners who inherit an existing unit through a new home purchase. It covers understanding the current condition and key details such as transferring ownership, maintenance, and warranty status. This guide will also help you navigate accessing manuals, understanding maintenance, and...
Learn how the choke works on Generac portable generators, including manual choke controls and PowerDial positions. This article explains how to start cold and warm engines, when to move the choke to RUN, and why a generator may start with the choke on but shut down in RUN. It also covers flooding, stuck choke controls, dirty carburetors,...