Need help with Mobile Link? Visit the Mobile Link support site.
If you are unable to log in to the Mobile Link app on a Samsung Galaxy Z Fold phone, the issue may be related to the device's dual-screen (foldable) display mode. Mobile Link is not currently compatible with the dual-screen interface used when the phone is unfolded.
The article provides instructions on how to navigate the menu system on a home standby generator using the Nexus controller menu map. To access the menu, press the "Esc" key multiple times until the menu page is displayed and use the +/- keys to navigate and select options. To change settings, go to the "EDIT" menu, use the +/- keys to...
This article is a guide to understanding automatic transfer switch (ATS) compatibility for Generac home standby generators and various electrical setups. It addresses common questions about matching ATS to home electrical systems, generator compatibility (both Generac and non-Generac), and even potential use with solar panel inverters,...
This article is a guide to new home standby generator owners who inherit an existing unit through a new home purchase. It covers understanding the current condition and key details such as transferring ownership, maintenance, and warranty status. This guide will also help you navigate accessing manuals, understanding maintenance, and...
Learn how the choke works on Generac portable generators, including manual choke controls and PowerDial positions. This article explains how to start cold and warm engines, when to move the choke to RUN, and why a generator may start with the choke on but shut down in RUN. It also covers flooding, stuck choke controls, dirty carburetors,...
This article explains what the colored dot markings on some Generac portable generator extension cords mean. It helps customers understand how to balance connected electrical loads and notes that dot colors may vary by cord.
Download the Mobile Link app by searching for "Mobile Link for Generators" on either the Google Play Store or Apple AppStore.
View oil level displayed as a percentage from the Generator Details panel in the Mobile Link app. This feature is only available for PowerZone 200 controllers.
The article explains the difference between service-entrance rated and non-service-entrance rated transfer switches and warns against opening switches without an inner dead front cover. It provides instructions on how to operate a manual transfer switch and emphasizes caution due to potential electrocution or equipment damage....
This article explains when you need a different battery tray to use the newer 30L battery on next-generation air-cooled home standby generators. If you are upgrading a generator that was originally configured for a 20L AGM battery, or installing a 30L battery on older inventory built before 30L became standard, a 30L-compatible tray is...