Installation & Setup

Instructions on how to set up an account using the app. The app can be found in the Apple or Google play stores searching "mobile Link for generators"

This article explains when a Generac portable generator needs to be grounded and what affects grounding requirements. If you are only powering cord-and-plug equipment with extension cords, an earth ground rod is generally not required. Verify bonded vs. floating neutral in your owner’s manual. If you connect the generator to a building...

This article explains how to find and download a home standby generator installation manual using the Generac product lookup page. It also covers what to do when a model number or serial number returns no results, and why Generac recommends working with an Independent Authorized Service Dealer for safe, reliable installation.

Explains how installers commission generators with a Power Zone 200 controller using the Field Pro mobile app, including the required on-site Bluetooth connection, registration, configuration, system testing, and activation. It also explains Mobile Link date and time behavior and optional ATS registration to help ensure the generator is...

This article explains how to configure or remove Wi-Fi backup for the Connectivity Cellular Accessory device using the Mobile Link or Field Pro app. It covers Bluetooth requirements, staying near the generator, troubleshooting connection problems, and removing Wi-Fi backup when needed to help reduce the risk of missed Mobile Link...

Home Standby owners can install the Mobile Link Wi-Fi, Ethernet, or 4G LTE Device to a compatible generator, or swap devices.

Two-wire start is a feature that allows a generator to be started using a non-Generac switch. This feature requires purchasing and installing a kit, and also programming the controller.

Setting up an account for Mobile link using the web application; app.mobilelinkgen.com.

A Generac Independent Authorized Service Dealer (IASD) is a dealer authorized by Generac Power Systems to perform maintenance work on their generators. IASDs go through a training and certification program offered by Generac. Only IASDs can work with Generac to handle warranty claims, and work performed by a technician who is not an IASD...

Watch this video to install the LTE LP Fuel level monitoring device on a compatible propane tank.