Portable Power

Explains where Generac generators are assembled (home standby primarily in Wisconsin; portable varies by model) and where engines are made (OHVI/G-FORCE in Wisconsin; OHV in Vietnam), with an environment statement and links for related engine information and parts.

Learn how the choke works on Generac portable generators, including manual choke controls and PowerDial positions. This article explains how to start cold and warm engines, when to move the choke to RUN, and why a generator may start with the choke on but shut down in RUN. It also covers flooding, stuck choke controls, dirty carburetors,...

This article explains what the colored dot markings on some Generac portable generator extension cords mean. It helps customers understand how to balance connected electrical loads and notes that dot colors may vary by cord.

Find official Generac warranty information by product type—home standby, portable generators, pressure washers, water/trash pumps, and accessories—with links to coverage terms, transferable/extended warranty details, and model-specific PDFs. Learn how to submit a warranty claim and locate Authorized Service Dealers, plus use the product...

CO-Sense™ technology offers robust protection against hazardous levels of carbon monoxide that are present in engine exhaust. The technology employs advanced sensor technology that detects elevated CO levels quicker than standard household detectors. If high CO levels are detected, the generator engine is automatically shut off, and the...

This article helps customers find support for a Generac product recall when they cannot locate an Independent Authorized Service Dealer, or IASD, using the dealer locator. It explains that the recall assistance form is a last-resort option, lists the required information, and sets the expectation that the Generac support team will follow...

This article explains how to find and contact a Generac Independent Authorized Service Dealer using the dealer locator, including how to select product categories, service options, and dealer designations. It also covers international dealer lookup, what to do if no nearby dealers appear, how warranty work is handled, and where to find...

This article explains how to find the manufacturing date for most serialized Generac products, excluding commercial and industrial generators. The manufacturing date may be printed on the product’s data tag, which typically also includes the model and serial numbers. The article provides links to help locate data tags for various product...

Learn how to tell if your Generac portable generator has a bonded neutral or floating neutral by checking the owner’s manual. This article explains what the neutral, hot, and ground wires do, how a bonded neutral connects neutral to the frame, and why a floating neutral can make a GFCI tester show “open ground.” It also covers grounding...

This article provides guidelines for preparing, operating, and managing portable generators during a storm to provide backup power during outages. It covers aspects such as inspecting, maintaining, placement, starting operation, monitoring operation, electrical safety, periodic shutdowns, refueling safety, and shutting down the generator...