Mobile Link Wi-Fi, Cellular, and LTE device compatibility guide
This article provides controller models and part numbers that can be used to identify Wi-Fi, Ethernet, or 4G LTE compatibility.
Need help with Mobile Link? Visit the Mobile Link support site.
This article provides controller models and part numbers that can be used to identify Wi-Fi, Ethernet, or 4G LTE compatibility.
Customers can find and download home standby generator owner’s manuals and other documentation from Generac’s product lookup page using a model number or serial number. The article explains what documents may be available, including installation manuals, parts manuals, wiring diagrams, warranty statements, and exploded views. If no...
This article explains how to find and contact a Generac Independent Authorized Service Dealer using the dealer locator, including how to select product categories, service options, and dealer designations. It also covers international dealer lookup, what to do if no nearby dealers appear, how warranty work is handled, and where to find...
This article explains how to find the manufacturing date for most serialized Generac products, excluding commercial and industrial generators. The manufacturing date may be printed on the product’s data tag, which typically also includes the model and serial numbers. The article provides links to help locate data tags for various product...
This article explains the Evolution 2.0 controller menu map for home standby generators, including where to find key Status, navigation, and Wi-Fi menus. It links to downloadable menu map images and notes that Wi-Fi menus only appear on Wi-Fi-connected controllers, with guidance on controller connectivity compatibility. It also points to...
Unpack and inspect a Next Generation Series home standby generator after delivery, then follow the steps to open the lid, remove enclosure panels, and identify shipped-loose parts and connection locations. This article also includes the correct method to release the generator from the wooden pallet using the internal pallet bolts, and it...
This article generally explains what is covered and not covered in the home standby and portable generator warranties.
Existing Mobile Link account holders can cancel their subscription and remove a generator from their account. If the new homeowner wishes to continue using Mobile Link, they can sign up for a new Mobile Link account and register the generator.
Installation manuals for home standby generators can be found using the product lookup tool on Generac.com
Explains the Power Zone 410 controller layout, screen navigation, and full menu map for Generac home standby generators, including the navigation arrows, ESCAPE, and ENTER button functions so you can move between screens and confirm selections with ease. If you are searching for control panel layout, button layout, menu map, or how to use...