Networking & Connectivity

This article provides controller models and part numbers that can be used to identify Wi-Fi, Ethernet, or 4G LTE compatibility.

The LEDs on the mobile link device indicate the device's connectivity status to power, the cellular network, the generator controller, and Mobile Link servers. Use this article to determine what the LED behavior indicates and steps to address each scenario.

The generator can be connected to Wi-Fi before going through the subscription process.

This article explains how to re-connect a generator that has become disconnected, using the Mobile Link for generators app available for Android and Apple devices.

Configure Wi-Fi for the Generac Cellular Connectivity Device (Connectivity Cellular Accessory) on compatible home standby generators. Covers when and why Wi-Fi is used (fallback when cellular / 4G LTE cannot connect), plus how generator owners set up Wi-Fi in the Mobile Link app v3.13 and how installers configure Wi-Fi in the Field Pro...

Before using the equipment, users should thoroughly read the manual and contact Generac Customer Service if they have any questions. The "No Wi-Fi module found" error appears when attempting to connect a home standby generator that either lacks a Wi-Fi module or has an improperly installed or disconnected wiring harness. Troubleshooting...

This article explains Wi-Fi compatibility for Generac home standby generators using Mobile Link. Generators with onboard Wi-Fi or Wi-Fi/Ethernet devices must connect to a dedicated 2.4 GHz network, since 5 GHz is not supported. Customers searching for “generator Wi-Fi compatibility,” “generator won’t connect to Wi-Fi,” or “weak Wi-Fi...

A Wi-Fi connection can be established using the Mobile Link for Generators Android or iPhone application. Alternatively, the connection can be established by accessing the generator's MLG network through a browser on a PC or mobile device.

The Mobile Link™ Wi-Fi/Ethernet accessory allows generator owners to connect their devices to a home network either wirelessly or via a wired Ethernet connection, but only one method can be used at a time. Users must have certain items ready, such as an Ethernet cable (if using a wired connection), Wi-Fi credentials, and enclosure keys to...

To connect a generator that came with factory-installed Wi-Fi, use the Mobile Link app and choose the Connect a Device option on the Sign in or Sign up screen. The Mobile Link app guides users through the complete process of connecting a generator.