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Networking & Connectivity

  • How do I set up Wi-Fi as a backup for my Connectivity Cellular Accessory?

    Configure Wi-Fi for the Generac Cellular Connectivity Device (Connectivity Cellular Accessory) on compatible home standby generators. Covers when and why Wi-Fi is used (fallback when cellular / 4G LTE cannot connect), plus how generator owners set up Wi-Fi in the Mobile Link app v3.13 and how installers configure Wi-Fi in the Field Pro...

  • Controller displays "No Wi-Fi Module Found"

    Before using the equipment, users should thoroughly read the manual and contact Generac Customer Service if they have any questions. The "No Wi-Fi module found" error appears when attempting to connect a home standby generator that either lacks a Wi-Fi module or has an improperly installed or disconnected wiring harness. Troubleshooting...

  • Is my Wi-Fi network compatible with Mobile Link's Onboard Wi-Fi Module?

    This article explains Wi-Fi compatibility for Generac home standby generators using Mobile Link. Generators with onboard Wi-Fi or Wi-Fi/Ethernet devices must connect to a dedicated 2.4 GHz network, since 5 GHz is not supported. Customers searching for “generator Wi-Fi compatibility,” “generator won’t connect to Wi-Fi,” or “weak Wi-Fi...

  • How do I connect my generator to a home Wi-Fi network?

    A Wi-Fi connection can be established using the Mobile Link for Generators Android or iPhone application. Alternatively, the connection can be established by accessing the generator's MLG network through a browser on a PC or mobile device.

  • Connecting the Wi-Fi/Ethernet Mobile Link device to your home network

    The Mobile Link™ Wi-Fi/Ethernet accessory allows generator owners to connect their devices to a home network either wirelessly or via a wired Ethernet connection, but only one method can be used at a time. Users must have certain items ready, such as an Ethernet cable (if using a wired connection), Wi-Fi credentials, and enclosure keys to...

  • How do I connect my generator to a Wi-Fi network if I have an iPhone

    To connect a generator that came with factory-installed Wi-Fi, use the Mobile Link app and choose the Connect a Device option on the Sign in or Sign up screen. The Mobile Link app guides users through the complete process of connecting a generator.

  • Connect a generator to a home Wi-Fi network using a web browser (legacy method)

    Learn how to connect a Generac Guardian home standby generator with Mobile Link Onboard Wi-Fi, not the aftermarket Wi-Fi/Ethernet device or cellular accessory, to a 2.4 GHz network using a web browser when the Mobile Link app setup fails or the generator won’t connect to Wi-Fi. The steps show how to join the MLG network, open 192.168.51.1...

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