Mobile Link 4G LTE Accessory

Generac's Mobile Link 4G LTE accessory uses Verizon's cellular network.

The LEDs on the mobile link device indicate the device's connectivity status to power, the cellular network, the generator controller, and Mobile Link servers. Use this article to determine what the LED behavior indicates and steps to address each scenario.

FREE, Paid, and Dealer Managed subscription options are available through Mobile Link. Subscription pricing and plan availability vary based on the Device Type that is installed, Wi-Fi or Cellular.

Mobile Link provides generator statuses to indicate the current state of the generator. These messages can also tell the owner when maintenance is due.

Step-by-step hard reset for Mobile Link connectivity on Generac home standby generators: Next Generation & Guardian models, Evolution II/onboard Wi-Fi, older controllers, full generator reset, verification steps, and when to contact a dealer.

The article discusses the upgrade process from a Mobile Link Wi-Fi device to an LTE cellular device for owners of compatible home standby generators to improve home network reliability. Owners can choose between the G3 cellular device or the now discontinued 4G LTE device, with installation recommended through a Generac authorized service...

Generators manufactured after 2018 that have either the Evo 2 controller or Honeywell Sync 3.0 will have onboard Wi-Fi. All other models that meet compatibility requirements will need one of the Mobile Link Accessory devices.

This guide provides basic troubleshooting and potential signal enhancement options, which can be considered when a weak cellular signal is identified as the root cause. The first step in troubleshooting is determining whether the issue is between the generator and cellular communication issues.  

Home standby generators with a 4G LTE Mobile Link device can be added using the Mobile for Generators app. This step occurs after registering a new generator to a mob

Home Standby owners can install the Mobile Link 4G LTE Device to a compatible generator, or swap the 4G device with an existing pre-installed Mobile Link Wi-Fi device.