Software & Mobile Applications

Setting up an account for Mobile link using the web application; app.mobilelinkgen.com.

A Mobile Link account can be created from the web site at https://app.mobilelinkgen.com/, or by downloading the Mobile Link for Generators app from the iOS or Android app stores.

Download the Mobile Link app by searching for "Mobile Link for Generators" on either the Google Play Store or Apple AppStore.

This article will provide a step-by-step guide for Generac home standby owners who want to link their generator's Mobile Link account to their ecobee Smart Thermostat.

For email notifications, make sure Generac's notification address is whitelisted and not sent to spam. For text alerts, try texting "Resume" to 877-590-6565.

Add email addresses or phone numbers into Mobile Link, using the Notification settings under account settings in the Mobile Link applications.

View oil level displayed as a percentage from the Generator Details panel in the Mobile Link app. This feature is only available for PowerZone 200 controllers.

This article explains how to re-connect a generator that has become disconnected, using the Mobile Link for generators app available for Android and Apple devices.

This article provides troubleshooting steps for when the Mobile Link app fails to load, including updating or reinstalling the app, restarting it through phone settings, and addressing less common issues like OS compatibility, cache, and Wi-Fi connectivity.

Mobile Link sends a six-digit verification code email for password resets, login email or username changes, and new account verification. This article explains what the email looks like, why you may not receive it (delivery delays, spam filtering, typos, or expired codes), and how to find or resend the most recent code, including checking...